EMAILSMS SPECIALIST

Chi Doanh is looking for an Email/SMS Specialist to increase conversion rates for clients in e-commerce, SaaS, and mobile apps. You'll use your skills in CRO principles, A/B testing, and web analytics to improve user experience and drive business growth. If you're a proactive problem-solver who loves turning data into results and staying ahead of industry trends, this role is for you.
Chia sẻ:

JOB DESCRIPTION

  • Develop and implement A/B and multivariate tests to optimize various website elements such as product pages, landing pages, and checkout processes.
  • Optimize conversion paths by analyzing and enhancing conversion rates across different marketing channels, including Email/SMS, CRM and other non-paid channels, to ensure a consistent and effective user journey.
  • Effectively collaborate with cross-functional teams.
  • Proactively seek opportunities for ongoing learning and development.
  • Create and maintain detailed documentation of CRO activities, including testing methodologies, results, and actionable recommendations.
  • Provide training to team members on Conversion Optimization best practices and stay abreast of industry trends through continuous learning and innovation.

BENEFITS

  • A competitive salary depending on your level of expertise
  • A chance to learn from leading industry experts and build world-class products
  • A dynamic, transparent, and professional work environment
  • An opportunity to improve your English language and communication skills
  • Social insurance, health insurance and other benefits in accordance with the Labor Law and the Company policies
  • PLUS PTI premium insurance
  • An annual company trip
  • A possibility for an early salary raise with solid contribution. A 13th month salary and a bonus based on the performance 
  • Overtime pay according to company policy (x1.5 for weekdays, x2 for weekends)

REQUIREMENT

  • 3 years of experience in Email/ SMS marketing.
  • Hands-on experience with Klaviyo, Active Campaign, SendGrid or Hubspot.
  • Have a solid understanding of customer journey or user flow for D2C, E-commerce platforms.
  • Proven experience scaling the revenue directly through the Emails/ SMS channel.
  • Having knowledge of US market behavior is a great plus.
  • Proven experience as an Email/ SMS Specialist or in a similar role.
  • Strong knowledge of CRO principles, A/B testing, and web analytics tools (e.g., Google Analytics, Optimizely, VWO, Google Optimizer, or similar).
  • Proficiency in data analysis and the ability to draw actionable insights from data.
  • Strong communication skills to collaborate with cross-func

Chúng tôi luôn chào đón bạn!

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